Question 1

How fast can TenderSmith generate a tender document?

Accepted Answer

TenderSmith generates a complete, submission-ready tender document in under 5 minutes, replacing the typical 30 to 40 hour manual process. The Intelligence Brief and compliance check are included automatically.

Question 2

Is TenderSmith CIDB and B-BBEE compliant?

Accepted Answer

Yes. Every document is CIDB-grade-validated and B-BBEE preference points (80/20 or 90/10) are auto-calculated. MBD forms 1, 2, 4, 6.1, 8 and 9 are pre-filled from your company data.

Question 3

Is the first tender document really free?

Accepted Answer

Yes. Grade 1 contractors get 1 free document per month. All other users can generate free, then pay R 999 once to download or subscribe from R 2,499/month.

Question 4

Where is my data stored?

Accepted Answer

All data is hosted in South Africa (AWS af-south-1, Cape Town) and POPIA-compliant. Encrypted in transit (TLS 1.3) and at rest (AES-256).

Question 5

Can TenderSmith integrate with Candy or my existing systems?

Accepted Answer

Yes — Enterprise customers get custom integrations with Candy, BuildSmart, WinQS, SharePoint, Google Drive, and most ERPs. Talk to sales for a tailored quote.

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